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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, University of North Carolina at Chapel Hill, Mary Jo Bitner, Arizona Strate University, Dwayne D. Gremler, Bowling Green State University. by Zeithaml, Valarie A [author.] Bitner, Mary Jo [author.] Gremler, Dwayne D [author.] Edition: Seventh edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Dubuque : McGraw-Hill Education, [2018] Availability: Items available for loan: Ashok Goel Library, Rishihood University (2)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	2.	The internet trap : five costs of living online / Ashesh Mukherjee. by Mukherjee, Ashesh [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New Delhi: Rupa Publications, 2018 Availability: Items available for loan: Ashok Goel Library, Rishihood University (1)Call number: 302.231 MUK. Place hold Add to cart (remove)

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