| 000 | 00511nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 230509s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-81-265-1287-4 | ||
| 082 | _a658.801 | ||
| 100 | _aGronroos, Christian | ||
| 245 | 0 | _aService Management And Marketing: Customer Management In Service Competition | |
| 250 | _a3rd | ||
| 260 |
_aNew Delhi _bWiley India Pvt Ltd. _c2016 |
||
| 300 | _a483 | ||
| 650 | _aService Management | ||
| 942 | _cBK | ||
| 999 |
_c112 _d112 |
||